Work schedule: section overview
The Work schedule section answers one question: who works where on each day of the week. An employee marks their days, a manager sees and edits the days of their people, and the company gets office attendance statistics. This article is the entry point to the section: what it consists of, which task is solved where and what to read next.
What you need
| Condition | Details |
|---|---|
| The schedule module is enabled | If the Work schedule section is missing from the menu, the module is off for the company — that is a vendor-side setting |
| Role | Any employee fills in their own week. Someone else’s week is filled in by their manager and by administrators |
| Configured statuses | The base statuses always exist; the refining ones (“Vacation”, “From home”) are created by an administrator |
| Public holiday calendar | Defines which days count as weekends and holidays |
What the page is made of
The Work schedule page is built from four blocks, top to bottom. Each solves its own task and each has its own article.
| Block | What is in it | Article |
|---|---|---|
| Your own week | Your days, the template toggle and the attendance counter | Statuses in the schedule |
| My subscriptions | Colleagues you marked with a star | Subscribing to colleagues |
| Teams | Subordinates, members of your teams and employees of your department | Teams in the schedule |
| All colleagues | Search across every employee of the company | Colleague search and viewing their schedule |
What you want to do
| Task | Where to go | What to keep in mind |
|---|---|---|
| Mark where I work on a given day | Click a cell in your own row — “Statuses in the schedule” | The “Office” status creates a booking, while “Remote” and “Not working” remove it |
| Stop filling in the week by hand every time | The “Repeat using template” toggle — “Work schedule template” | The template fills only the single next week and only empty days |
| Follow the schedule of several colleagues | The star in their row — “Subscribing to colleagues” | The colleague is not told about it; you get a message the day before |
| Manage the schedule of my people | The Teams block — “Teams in the schedule” | A bulk status change works for a block of no more than 30 people |
| Find a specific employee | The All colleagues block — “Colleague search” | The search covers the whole company, but only subordinates’ schedules can be changed |
| Understand how many office days are expected of me | The counter above the schedule — “Where the work mode and status are visible” | The counter appears only when days are missing |
| Set an office attendance target for an employee | The employee card — “Office attendance mode” | The target is set by an administrator or a manager, never by the employee |
| Create custom statuses such as “Vacation” | The company settings — “Manage statuses in the schedule” | After the first sub-status the base status becomes unavailable |
| Work out why the emails keep coming | The list of all notifications — “Work schedule notifications” | There are seven mechanisms and they are switched off differently |
Rollout order
If the section is being rolled out in a company from scratch, a sensible order is:
- Check the public holiday calendar — weekends, holidays and the denominator of the attendance target depend on it.
- Create the refining statuses in the work statuses settings — bearing in mind that after the very first one the base status stops being available.
- Set the office attendance mode for employees — one by one in the profile or for everyone at once through the CSV import.
- Decide whether to switch on the weekly planning reminder and whether to leave employees the schedule template — both toggles are on the work statuses page.
- Show employees the template: it removes most of the manual work.
- After a month, check the picture against the attendance reports and by employee analytics.
Three rules that explain almost everything
The section looks simple, but three of its properties account for most of the questions.
- A status and a booking are two sides of the same day. The “Office” mark creates a booking, while “Remote” and “Not working” remove it; creating a booking on the map, conversely, removes the status. There is no way to set a status and keep the booking.
- Manual filling beats the template. The template never overwrites what the employee set themselves, and it works one week ahead.
- A schedule is not private information. The week of any employee is visible to the whole company; the reporting line defines not visibility but the right to change.
What the schedule does not do
- It neither grants nor removes access to desks — that is access rights.
- It does not cancel meeting room and parking bookings: a status removes only the desk booking.
- It does not replace time tracking: a status is the employee’s plan, not the fact of their presence. The fact comes from booking control and from entry reports.
- It does not restrict the employee: the attendance target is a benchmark, not a ban on coming more or less often.
If something does not add up
| Symptom | Likely cause | Where to go |
|---|---|---|
| The booking disappeared after a status change | That is by design: a status removes the desk booking | Statuses in the schedule |
| An email arrived about a booking I did not cancel | Somebody else removed it — a manager who switched your status, for example | Work schedule notifications |
| The “Remote” button demands that I pick an option | The group has sub-statuses configured | Manage statuses in the schedule |
| A day shows “Status unavailable” | The sub-status was deleted or the office from the template is hidden | Work schedule template |
| The template did not fill the week | The days were filled in by hand, or the template is off or prohibited by company policy | Work schedule template |
| The template toggle is inactive | Either a manager fixed the template or templates are disabled for the whole company | Work schedule template |
| The attendance counter is missing | The target is met, equals zero or is not set | Where the work mode and status are visible |
| A team shows fewer people than it has | A block shows at most 100 people | Teams in the schedule |
| The search returns everyone | A one-character query is ignored | Colleague search |
| The status will not change for today | The booking for that day has already started — stop it first | Statuses in the schedule |
Related articles
- Statuses in the schedule: setting them and the effect on bookings
- Work schedule template
- Teams in the schedule and subordinates’ schedules
- Subscribing to colleagues in the schedule
- Colleague search and viewing their schedule
- Work schedule notifications
- Office attendance mode and the attendance target
- Where the work mode and status are visible
- Manage statuses in the schedule
