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Help center / User / Using UnSpot / Work schedule notifications

Work schedule notifications

The Work schedule section is one of the most talkative in UnSpot: emails arrive from the template, from subscriptions to colleagues, from a company policy, and even in response to your own change of status. This article gathers all notifications of the section in one place: what triggers them, who receives them, which channels they use and what can be switched off.

All notifications of the section

Work schedule notifications come from seven independent mechanisms. Each has its own trigger, its own recipients and its own channels — which is why switching one off does not switch off the others.

NotificationWhen it arrivesTo whomChannels
Schedule template was changedSomeone else — a manager or an administrator — changed the employee’s templateTo the template ownerEmail
Schedule your next weekOnce a week, if the company policy is switched onTo those who have no template or have it switched offEmail, push, Slack
Work schedule was repeatedAfter the template is carried over to the next weekTo the template ownerEmail, push
Work schedule could not be repeatedThe carry-over failedTo the template ownerEmail, push
Starred colleagues in the officeThe day before a day when one of your starred colleagues will be in the officeTo the subscriberEmail, push, Slack
A colleague asks you to update your statusA colleague pressed “Find out the schedule” in your rowTo the addresseeEmail
Booking cancelledA booking was removed — including when your own status removed itTo the booking ownerEmail or push

Template notifications

The email “Work schedule template was changed” reaches the template owner when the template was edited by someone else: a manager set or cleared a day, switched the template off, or rewrote the week. The email shows the resulting week; days that became unavailable are marked with a warning icon.

After the template is carried over to the next week a second notification arrives — success or failure. It has a quirk worth knowing: the success email is also sent when there was nothing to carry over — for example, when you have already filled in every day of the next week by hand.

Notifications about the template carry-over are sent regardless of personal notification settings: they cannot be switched off in the profile.

The weekly planning reminder

Once a week employees receive the reminder “Schedule your next week”. Its mechanics are narrow, and that is what usually raises questions:

  • The reminder goes only to those who have no template or have it switched off. An employee with an active template never receives it.
  • It is sent only if the administrator has switched it on in the company settings — with the “Activate the notification about the planning of the next week” toggle.
  • While that policy is on, the reminder is delivered by email and push regardless of personal settings. Slack messages, by contrast, require a personal setting and a linked account.
  • Archived employees and those who have never signed in do not receive it.

Notifications about colleagues

If you have starred colleagues, you receive a message the day before telling you which of them will be in the office. It is not sent every time — several conditions apply:

ConditionBehaviour
Tomorrow is a weekend in the company calendarNot sent
You have no subscriptionsNot sent
You already have a booking for tomorrowNot sent — you are going to the office anyway
None of your starred colleagues is in the office tomorrowNot sent
More than ten starred colleagues are in the officeThe message lists the first ten

Separately, a request may arrive from a colleague: they press the message icon in your row, write a short text, and you receive an email asking you to fill in your schedule. The same person can request your schedule no more than once a day.

The booking cancellation email

This is not a Work schedule notification as such, but it is the one that appears most often while planning. When you mark a day as “Remote” or “Not working”, your desk booking for that day is removed — and you receive an email about a cancelled booking, even though you cancelled it yourself. The system shows no warning before removing the booking.

What you can configure yourself

Personal notification settings live in the profile, in the Notifications section. Two of them concern the schedule:

SettingWhat it switches off
Notify when favorite colleagues are in the office the day before at 4:00 PMMessages telling you that starred colleagues will be in the office tomorrow
Remind to plan the upcoming week on Fri, 12:00 PMEmails with a colleague’s request to update your schedule

Notifications about the template carry-over are not covered by personal settings, and the weekly planning reminder ignores them while the company policy is on. If the flow of emails is excessive, the question is resolved on the administrator’s side by switching the policy off.

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