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Help center / Reports and analytics / Tariff / Tariff analytics: limits, modules and subscription term

Tariff analytics: limits, modules and subscription term

The Tariff tab in the Analytics section shows what your company subscription to UnSpot includes and how it is used: how many days are left, how many users, desks, meeting rooms, parking places, lockers and points of interest exist compared to the limits, which modules and integrations are included in the tariff and which of them are actually in use. The page is read-only: the tariff cannot be changed from it.

Where it is and who sees it

Open Analytics > Tariff. The page title is My tariff. The tab is available to the Super Administrator, Office manager, Offices Administrator and Users Administrator roles. The Integrations Administrator role and regular employees do not see the tab; a user without a suitable role who follows a direct link is redirected to their start page.

The data is the same for everyone who sees the tab. Only the Go to settings links on the cards differ: a link is shown when the role has access to the corresponding console section. For example, a Users Administrator sees the link only on the Users card and on the Meeting room services and Visitor management cards, while an Offices Administrator does not see it on the Users card or on the integration cards.

Subscription card

The top card answers one question: when the subscription ends. It shows three values:

  • Subscription ends in N days: the difference between the expiration date and today, counted in calendar days regardless of the time of day.
  • Expiration date: the last day the subscription is valid.
  • Card color. When 1 to 30 days remain, the number is highlighted in a warning color; when the subscription has already expired, the card turns red and the number is shown with a minus sign, meaning that many days have passed since the expiration date.

Renewal and changes to the tariff are arranged with your UnSpot manager, not on this page.

Resources: limits and actual usage

The Resources group contains six cards with a badge of the form N of M: N is how many objects the company has now, M is how many are included in the tariff. When there is no limit, the badge reads Unlimited. A card whose actual number does not exceed the limit is colored as paid; a card with an excess or a zero limit is highlighted as not paid.

CardWhat is countedWhat is included
UsersEmployee accounts of the companyAll users except device accounts (meeting room tablets)
DesksDesks available for bookingDesks in non-archived offices. If the tariff counts Active desks, only enabled desks in enabled offices are counted; if it counts All, every non-archived desk is. The counting mode is shown before the number
Meeting roomsMeeting rooms available for bookingAll meeting rooms of the company
Parking placesParking placesPlaces in non-archived offices; the Active / All mode works as for desks
LockersLocker cellsAll cells of all lockers in the company
Points of interestObjects on the office map: equipment, printers and other markersObjects placed on the plan of an enabled, non-archived office

The Go to settings button opens the corresponding console section: Manage > Users for users and Manage > Offices for the other resources.

Modules: office management and integrations

The Office management and Integrations groups work differently: they are not counters but two flags, included in the tariff and in use. The combination of the two flags gives one of four badges:

BadgeIn the tariffIn useWhat it means
UsedyesyesNormal state
Paid but not usedyesnoThe module is available but not configured; you may be paying for an unused feature
Available, but not paidnonoThe module can be added by contacting your manager
Used, but not paidnoyesThe feature is in use without being included in the tariff; the card is highlighted as not paid

What counts as in use for each card:

CardThe module counts as used when
Meeting room servicesMeeting room services are enabled in the company settings
Visitor managementThe visitor pass request module is enabled in the company settings
Office servicesThe card is shown with a lock icon and is not counted yet: the module is under development
Office inventoryAt least one non-archived space has its inventory card filled in (area, purpose)
Subscription to system notificationsAt least one outgoing webhook exists (Manage > Integrations > Webhooks)
Office presence indicationAt least one PACS is connected as a source of entry and exit events
User synchronizationUser synchronization with the company directory is configured or SCIM is connected
Check-in via PACSStrict PACS check-in is enabled in the check-in settings of the company or of at least one office
Check-in via Wi-FiStrict Wi-Fi check-in is enabled in the check-in settings of the company or of at least one office
Corporate messengerSlack is connected in the notification settings

Service usage history

Below the cards is the Service usage history table. Each row is one month (the Month column), newest first; the next three columns repeat the card groups. A cell contains resource icons with the same color status as on the cards, and for the Resources group the N of M numbers or Unlimited as of the start of the month. Hovering over an icon shows the resource name.

The system takes a snapshot of the company state daily, and the first snapshot of each month goes into the history, so the row for the current month shows the state at its start, not the current one. Limits in the history are those that applied in that month, not the current ones. While there are no snapshots yet (a new company), the table is replaced by Nothing found. The history is not shown on mobile devices.

How to read the page and limitations

  • The page is read-only: neither limits nor the subscription term can be changed here. The only actions are the Go to settings links.
  • N of M values are recalculated every time the page is opened, based on the current state of the company; the history is updated once a month.
  • While data is loading, placeholders are shown instead of numbers and the subscription card shows default values. Wait for loading to finish before checking the figures.
  • A red subscription card or a Used, but not paid badge is a reason to contact your UnSpot manager: the page does not block anything by itself, it shows the discrepancy.
  • If the tariff counts Active desks or parking places, disabled desks and offices are not included in the limit, which lets you keep spare places on the plan without extra cost.

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