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Help center / Reports and analytics / By employee analytics: overview

By employee analytics: overview

The By employee tab is the only place in the Analytics section where the picture is built around a single person rather than around an office or a resource type. It answers the questions “how often does this person come to the office”, “does he or she keep the schedule up to date”, “is the office attendance rate being met” and “do the bookings match the actual visits”. This article is the entry point: it shows how the page is organised, how your own profile differs from someone else’s, and which detailed article covers which block.

What you need

Open Analytics → By employee. The tab is available both in the side menu and in the tab bar of the section.

The tab is available to every employee — the same is true of Reports. The other tabs of the section need permissions.

TabWho can open it
By employeeevery employee; the data is limited to the circle of your subordinates
Reportsevery employee
By officeadministrators, the Office manager, an employee allowed to manage all users, and the head of a department
By desks, On the map, Meeting Rooms, Tariffadministrators and the Office manager only

How much of that you actually see is limited to the circle of your subordinates: with no subordinates only your own profile is available, and the employee selector stays disabled.

When you open the tab for the first time, the analytics is already built for you personally over the last four weeks up to and including yesterday. The current day is not part of the default period.

Which question goes where

QuestionBlock on the pageDetails
How many days a week the person is in the officeHow many times per week the office is visitedOffice attendance and work schedule
How office, remote and non-working days are distributedEmployee Work ScheduleOffice attendance and work schedule
Whether the employee fills in the schedule diligentlySchedule Fill ControlOffice attendance and work schedule
Whether the employee meets the office attendance rateAttendance Rate ControlOffice attendance and work schedule
Whether the person keeps bookings or cancels themHow often bookings are cancelledCancelled bookings and attendance check
Whether bookings match actual office visitsOffice attendance does not match bookingsCancelled bookings and attendance check
How to pick another employee and another periodThe Build analytics windowFilters, period and employee selection
The picture for a department or a whole officeanother tabBy office, By desks

Your own profile and someone else’s

The set of blocks on the page depends on whose profile is open. Your own profile shows three blocks, someone else’s shows six. The three “control” blocks are meant for a manager looking at the team, so they are not rendered in your own profile.

BlockOwn profileSomeone else’s profile
How many times per week the office is visitedyesyes
Employee Work Scheduleyesyes
Schedule Fill Controlnoyes
Attendance Rate Controlnoyes
How often bookings are cancelledyesyes
Office attendance does not match bookingsnoyes

The employee list contains you and your subordinates. That circle is assembled from five sources, and they combine with an “or”.

  • You are marked as the head of a department in the org structure.
  • The employee is listed in the Subordinates field of your user card.
  • You are listed in the Manager field of the employee’s card.
  • The employee belongs to a group listed in the Teams field of your user card.
  • You are allowed to manage all users — then the list contains the whole company.

For details, see the article about filters.

How the page is organised

  • The page heading is the name of the selected employee, not the name of the tab.
  • Below the name there is a line with the current parameters: the period, the employee and the working days counter.
  • The Filters button on the right opens the Build analytics window.
  • Further down are the block cards: a title, a full-width bar and a legend. Most cards have an arrow that expands a month-by-month calendar where every day is filled with the colour of its status.

There is no CSV export on this tab. If you need the data as a file, use the Reports section.

Three data sources

The six blocks of the tab are built on three different sources, and that is the main reason their numbers do not add up to each other. A discrepancy is not a data error — the blocks simply count different things.

SourceBlocks based on itWhat it knows
Employee schedulethe first fourthe status of each day and whether a desk is assigned
Booking logHow often bookings are cancelledwhat happened to each desk booking
Attendance log (PACS)Office attendance does not match bookings — together with the scheduleon which days an entry to the office was registered

Limits and common misconceptions

  • The period cannot be longer than three months. If you exceed it, a warning appears and the request is not sent.
  • Weekends and holidays are excluded everywhere. The denominator of the percentages is the working days of the period in the company production calendar, not the calendar length of the period. There is exactly one exception: in How often bookings are cancelled the denominator is the number of days on which there was at least one booking.
  • The future part of the period is a forecast. For dates from next week onwards that have no explicit status yet, the status is completed from the schedule template.
  • The By department chip in the parameters does not work — the department mode is not implemented on this tab.
  • The current day is not included in the report by default.
  • The working days counter in the header and the denominator of the percentages follow the same rule — the working days of the period in the company production calendar. They are calculated in different places, the counter in the browser and the percentages on the server, so they can diverge when the period spans two calendar years.
  • The cancellation block counts desks only — meeting rooms, parking spaces and lockers are not included.
  • Percentages are adjusted to add up to exactly 100%, so the sum of the shares may differ slightly from a straight rounding by days.

Troubleshooting

SymptomWhere to look
The employee selector is greyed outyou have no subordinates — only your own profile is available, see filters
Fewer blocks than expectedyour own profile is open — the three control blocks are not rendered there
Both “attended” segments of the attendance check block are emptyno PACS data is arriving, see cancellations and the attendance check
The “remote” numbers differ between two blocksthis is by design, see the breakdown of the attendance rate block
Fewer office days than bookingsthe block counts by the schedule, not by the booking log
The card does not expand with the arrowthere is no data for this block in the period
The selected dates disappeared after clicking a chipa grouping chip resets the period — pick the chip first, then the dates

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