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Help center / Administration / Integration with external systems / Webhooks / What are webhooks and how do you use them to automate processes?

What are webhooks and how do you use them to automate processes?

Webhook is a mechanism that allows applications to exchange data in real time via HTTPS requests. It works on a “callback” principle, where one application sends data to another when certain events occur. This allows the system to react instantly to changes without constantly polling the servers.

1. Incoming Webhooks:

Incoming webhooks allow external applications to send data to UnSpot. When an event occurs, UnSpot receives an HTTPS request with the data.
Example: Information about employee entry and exit through ACS can be displayed in UnSpot when confirming a booking.

2. Outgoing Webhooks:

Outgoing webhooks allow UnSpot to send data to other applications when events occur on the system.
Example: When a new parking space booking is created, the system sends data via HTTPS request to another server.

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