New reports are available

• "Report on support requests"

This report allows users to see  the requests that have been sent to the help center. Administrators have the ability to view all requests, regardless of who sent them, while regular users see their own requests and the requests sent by their subordinates. This helps to ensure transparency and efficient management of the request processing process.

• "User Management History" report

This report provides the administrators the ability to track the history of actions related to user management in the system. Administrators can get information about adding, editing, and deleting users, which allows them to keep track of changes made in the system. This report helps to secure and control access to system resources.